Quick ways to rid of QuickBooks Error OL 222

Are you facing QuickBooks Error OL-222 while importing the company file downloaded from the bank’s website? If yes, then don’t fret anymore, as we will discuss the quick fixes to the error code. When they import a QBW file from an approved financial institution in QuickBooks for MAC, the user gets an error message. There are various reasons for this error code, such as the scan error received in the server response.

Do you want to fix QuickBooks Error OL-222? Make sure to stick to this post till the end. In this article, we will be discussing the error code, its causes, and fixes.

What does Error OL-222 in QuickBooks Online mean?

Chase Bank’s online banking error is Error OL-222. This error is caused by users trying to import company files. This is a confusing technical error in QuickBooks. It appears when you attempt to import your company file.QBW from the bank’s official website.

QuickBooks is the most popular accounting program. There are a few issues with the application that can affect the organization’s productivity. Online Banking Error OL-222 is an example of such an issue. It occurs when the user’s financial institution doesn’t respond to the application correctly. This error code is the same as the one encountered when you use online banking with the QuickBooks application.

This error message means that QuickBooks is not receiving the correct response from your financial institution due to a scan error. You may occurs when the import file contains non-supported characters.

Why is an error OL-222 occurring?

The error code can be triggered by a number of reasons. These are the most common reasons for QuickBooks Error OL-222.

  • This error could occur when a server response is received.
  • The unsupported characters that define OFX (Open Finance Exchange Standards) may be found in the.QBW file.

NOTE– OFX refers to the standards for the exchange between financial institutions and QuickBooks.

  • A QuickBooks Company File error can result in an error code OL-222.
  • Another reason could be an outdated QuickBooks Desktop.
  • Perhaps the QuickBooks Company File contains an error.
  • This error can also be caused by a.QBO file that is not in compliance with the financial institution.
  • Slow internet connections can also be a reason.
  • The error code may also be caused by multiple invalid entities in the QBW files.

Symptoms Of QuickBooks Error OL-222

After the error code appears on the screen, there are some side effects.

  • The file will not be available for import by the user.
  • The error message keeps popping up on your screen.
  • The banking features won’t work for the user.

Important Points Before you attempt to fix QuickBooks desktop bank feeds that are not working, please refer to Error OL-222.

Read more about -- Setup Bank accounting with QuickBooks Online and Desktop

Update your QuickBooks application to the most recent version

Follow these steps to update your QuickBooks software.

  • To open the Product Information window, you can open QuickBooks Desktop by pressing the F2 key on the keyboard.
  • Check now to see if there are any updates.
  • Next, click on the Help tab.
  • Click on the Update QuickBooks button.
  • Click the Update Now tab.
  • Click on the Get Updates option to begin the download process.
  • Do not rush the process.
  • Close your QuickBooks app and restart your system.
  • Next, open QuickBooks to verify the issue.

Make a backup of QuickBooks Company. File

To avoid data loss, you must make a backup of QuickBooks Company File. Follow these steps to create a backup for your company file.

  • Open QuickBooks and go to the File menu. Select Switch to Single-user mode.
  • Go to the File menu, and hover over Back up Company.
  • Next, click on Create Local Backup.
  • Select Local Backup in the open window and click Options.
  • Select the Browse option in the Local Backup Only section and choose where you would like to save your backup company file.
  • Click on the OK button.

Easy Troubleshooting Methods for Online Banking Errors OL-222

After you have identified the causes, symptoms and key points of the error code you can quickly resolve it

Solution 1: Fix the problem with the formatting.QBO file.

Editing the.qbo file within the text editor will remove any invalid characters.

  • First, right-click on the .QBO folder and choose from the Edit menu.
  • You must select any text editor app to open the file.
  • You must then find and remove and from your text. It is an invalid character.
  • Click Save in the File Tab.
  • Close the file, and then open it in QuickBooks.
  • If the problem persists please refer to the next troubleshooting step.

Solution 2: Download the FIDIR.TXT File.

After you have completed the steps, close your QuickBooks application.

Make sure your QuickBooks application is up-to-date to the latest version.

  • Copy the entire text of the FIDIR.txt first
  • Create a new text file and copy the text you copied earlier.
  • Save the FIDIR.txt file to a location that you can access it easily.
  • Then after that you have to delete FIDIR.txt.
  • Use the Option key and then press it from your keyboard.
  • Click GO in the Finder app to continue. Next, click Library.
  • Move your cursor to ApplicationSupport /com.intuit.QuickBooks 20XX / Downloads to proceed further.
  • Now, open the folder and delete FIDIR.txt.
  • Access QuickBooks using the Finder app.
  • Press the control key, and then click QuickBooks simultaneously.
  • Additionally, the preceding action will open a context menu in which you need to click Show Package Contents.
  • Double-click the Content folder in a new window
  • Double-click again the Resource folder.
  • Locate the FIDIR.txt and delete it.
  • Copy the FIDIR.txt file you created earlier.
  • Copy the file and paste it into the Downloads folder.
  • Perform the same steps again and then try to import the.QBW file to QuickBooks.


When users attempt to open the web content file via the banking facility, QuickBooks Error OL-222 appears. This issue can hinder banking-related tasks and users won’t even be able import the file. Invalid characters in the file.QBW cause this error.

At certain point we are sure that most of the user are now able to resolve the QuickBooks bank connection Error Ol-222, However, if you have still doubt and query related to QuickBooks, Well Feel Free to Place a call at Quick4Support Helpline number at 1-888-293-0274.

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