Top 4 methods to fix QuickBooks error 6190 816

QuickBooks Error 6190 , 816 is encountered when several users attempt to open the company file using single-user mode. The error could also occur in the event of a mismatch between the file for transactions and the company’s file. In addition the system may not be in a position to handle the changes that causes QuickBooks error 6190 or 816.

Are you stuck with QuickBooks Error (-6190, -816) in the middle of nowhere? If you are well-versed in understanding technical concepts then must go through the subsequent article Else you can Dial at +1-(888)-293-0274 and sit-relax on couch and let our experts to resolve it.

What is QuickBooks Error 6190 816? Let’s understand

QuickBooks Desktop Error 6190 is encountered when you run QuickBooks using multi-user mode and QuickBooks is having problems connecting to the company file on the server of the network. This occurs when the users on the same network run QuickBooks Desktop in Multi-User Mode that is supposed to be turned on by the server PC. The error message on the screen appears as follows:

“QuickBooks cannot open” the file for company. It might be opened by a different user. You must ask that person to change to multi-user mode if you also want to access and use the company file. This file might be stored in a read-only network file. Error Codes: (-6190, -816)”

You may also notice an error that’s slightly different with the same error message . It appears to be “QuickBooks error 6190 83” Don’t be confused because they’re both the same error messages.

Roots causes For QuickBooks Error code 6190

  • The very basic reason for error 6190 816 in QuickBooks is Corruption in Data File.
  • Discrepancy in Network Descriptor and Transaction Log File(ND and TLG).
  • The user don’t have permission to R/W the file on certain location.
  • Maybe your QuickBooks is experiencing Connection error and aborts itself.
  • Damaged QuickBooks program component.
  • File is open by an user in single user mode and at the same time other user is trying to access the data file.
Related Topic -- What If QuickBooks Desktop Closes While working

Troubleshooting Steps For Error 6190 816 in QuickBooks

Here we have discussed multiple course of action to defuse the QuickBooks Desktop Error 6190:

Fix 1: Open Sample Company File

By opening the Sample company File on network, helps the user to identify whether the issue is happening due to software or company File. Follow the listed steps to open sample company file.

  • Open your QuickBooks Desktop program.
  • Next, If it sends you to no company window then you have to select the Open a sample File option.
  • After that save the sample file at a safe location.
  • Next, Try to open that saved sample company File and It will prompt a window to update the company file.
  • Click on yes, To upgrade Sample File.
  • At last, If the File opens without Error 6190, Then we can make conclusion that your file is damaged.

Fix 2: Manual way

In This technique we have discussed a manual way which is most prominent to resolve QuickBooks 6000 series Error codes. Steps are mentioned below.

  • Press “Windows + E” Shortcut key to Open Windows Explorer.
  • Next, Open the C Drive >> Users >> Public >> Public Documents >>Intuit >> QuickBooks.
  • You will Find the ND and TLG File with same name as your company file but have distinct extension.
    • Business-Name.qbw.nd.
    • Business-Name.qbw.tlg.
  • Select the File and Press F2 key and then add old.
  • After adding .old extension your file would look like Business-Name.qbw.nd.old, Business-Name.qbw.tlg.old.
  • Restart the workstation and try to open again same file.

Fix 3: Use QuickBooks File Doctor & Quick Fix my program

Presently QuickBooks File Doctor and Quick Fix my program comes under with Tool Hub package, so in order to use File Dr. and Quick Fix my program you need to download Tool hub and Follow the steps to know further.

#1 Download and Install QuickBooks Tool Hub Latest Package

  • You can Download the intuit Tool Hub by Clicking on “Download Now” link.
  • Next, Open the Downloaded QuickBooksToolHub.exe and Select all positive option to install it.
  • At last, Click on Finish.

#2 Quick Fix my Program

  • Launch Intuit Tool Hub Program.
  • In the Tool Hub, Select For the program problems Tool Tab.
  • After that, Select Quick Fix my program.
  • Wait till the repair process not finished.

#3 Use QuickBooks File Dr

  • Start Intuit Tool Hub.
  • Next, Choose the Company File issue Tab.
  • After that, Click on File Dr option.
  • Next, select For “Company File and Network Repair“.
  • Once the File Dr repair process finishes, Restart the system and Try again to open the same company file.

Fix 4: QuickBooks Refresher Tool

  • Click on the “Download Now” to start download “qbrefresherv1.exe“.
  • Double Click on qbresfresherv1.exe file, Click Allow and Then follow on-screen instructions to install successfully QuickBooks refresher tool.
  • Launch Refresher Tool and Click on Fix my program button.
  • After the repair process, Reboot the system and try to verify if error is resolved or not.


We have covered almost all possible methods to resolve the Error code 6190 816 in QuickBooks Desktop. And If you are still struggling with it despite following the guide properly, In that case we would recommend you to Contact Data Service Team at 1-(888)-293-0274. Quick4Support Data service team have capability to repair 100% damaged data file.

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